Modern employees desire personalized, contextual, relevant learning experiences with immediate feedback. These experiences should contribute to their roles and add value to their professional growth.

The workforce is transitioning from humans to augmented humans, and eventually to robots and algorithms. This shift is mainly driven by advancements in technology such as artificial intelligence.

Artificial intelligence provides an array of tools that can assist in learning and development. For instance, AI entities like Coach M offer one-on-one coaching on a large scale, and AI tools like Otto facilitate onboarding and knowledge sharing.

With half the world's population now online, businesses can tap into talent from diverse backgrounds and cultures. This broadens the talent pool and places new demands on the learning functions within organizations.