AI provides a variety of tools that can assist with learning and development strategies. From AI entities like Coach M that offers one-on-one coaching at scale, to tools like Otto that facilitate onboarding and knowledge sharing, AI can be harnessed to achieve sustainable behavior changes faster and provide more value to employees.

Modern employees crave personalized, contextual, and relevant learning experiences with immediate feedback. They appreciate learning that is specifically tailored to their needs, reflective of their work context, and provides value to their roles.

The advent of globalization has broadened the talent pool by making it more diverse. With half of the world's population now online, businesses can reach out to talents across different backgrounds, cultures, and experiences. This brings about a diverse set of skills and perspectives into the workplace.